Booking Policies
VENUE HIRE POLICIES
Booking & Payment
Full payment must be paid in advance to secure your chosen date.
Once your booking has been confirmed, an invoice will be issued. Payment must be made within the timeframe stated on the invoice. Your booking is not secured until payment has been received.
Once payment has been made and your date secured, you are entering into an agreement to hire the space in accordance with these terms.
Venue Guidelines
- Do not exceed max capacity of 65 persons.
- Standard event hours are 9-5pm. Do not exceed allocated time on the premises unless agreed upon before arrival.
- Leave the space in the same condition in which it was found.
- Familiar yourself with our health & safety policy’s.
- Ensure all attendees are aware of the fire exit and safety procedures. This will be explained upon arrival.
- No smoking or vaping inside the premises.
- Dispose of waste in the appropriate bins.
Cancellation
Bookings cancelled at least 14 days before the booked date are eligible for a full refund. Alternatively, your booking may be moved to another available date.
Cancellations made less than 14 days before the booked date are non-refundable. Please allow up to 5 working days for refunds to be processed.
FREELANCE HIRE POLICIES
Booking & Payment
All rental payments must be paid in advance to secure your hair station.
For ongoing weekly rentals, rent is payable 52 weeks of the year.
Once payment has been made, you are entering into an agreement to hire your allocated space in accordance with these terms.
Venue Guidelines
- You are fully responsible for your own clients and appointments.
- Must have liability insurance and able to show proof of this.
- Must ensure your space is kept tidy and clean.
- Weekly hire includes storage for equipment and products.
- If you fail to attend your station for over 3 weeks without prior communication, your chair and storage facilities will be lost.
- Private room hire – is only for professional business use only and may not be used for personal purposes.
Cancellation
A minimum of 1 week’s notice must be provided if you wish to end your weekly rental.
Rental payments remain due throughout the notice period.
Upon leaving, all personal belongings, products and equipment must be removed from your allocated space storage area, and the space must be left clean and in its original condition.